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Customer Journey Experience

SKU:

We are using a new generation of Customer Experience analysis tools in automotive. These tools reflect the current behavior of customers, who prefer the use of digital channels, trying to accomplish as many tasks as possible without wasting time with trips to the Dealers' facilities. We have selected new analysis criteria based on factors that really influence customer satisfaction and the closing of business deals in the automotive retail sector.


Please contact us for a quote.

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  • Research
  • Living Electric
  • Events
    • Talk Show 2022
    • Conference 2020
  • Services
  • WS Trends
    • WorldShopper @ IAA21
    • Viver Elétrico
    • Non Stop Electric RoadTrip Audi
    • electricmission2019
    • WS Trends España
  • Contact
  • Find an Expert
    • Customers
    • Candidates