World Shopper / Jotoliveira has 24 years of intense activity in Automotive Mystery Shopping. This thorough experience has given us an exceptional knowledge of the industry.
World Shopper has taken the fast paced evolution of consumer behavior and digital retail, particularly in automotive, to develop a new generation of Customer Experience analysis tools.
Our solutions reflect the current Customer Journey, that follow an omnichannel approach to buying a car, with different touch points throughout the organization. Our research shows how your company's platforms, from your physical locations to your social media pages and communication channels, are working together to create a seamless customer experience.
World Shopper has taken the fast paced evolution of consumer behavior and digital retail, particularly in automotive, to develop a new generation of Customer Experience analysis tools.
Our solutions reflect the current Customer Journey, that follow an omnichannel approach to buying a car, with different touch points throughout the organization. Our research shows how your company's platforms, from your physical locations to your social media pages and communication channels, are working together to create a seamless customer experience.
Remote Shopper
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Automotive Marketing Tool
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