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Covid-19 Best Practices

14/5/2020

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Of the several videos that have been published on car disinfection in after sales, the clip from Toyota Portugal is probably the one that shows the most detail in the procedures.

#dealers #cardealer # autoretail #OEM #aftermarket #digitalization #innovation #worldshopper #covid19 #toyota #toyotaportugal
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#cardealer hashtag#carretail hashtag#oem hashtag#aftermarket hashtag#digitalization hashtag#innovation hashtag#worldshopper hashtag#covid19 hashtag#coronavirus hashtag#toyota hashtag#toyotaportugal
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What will be the future of Electric Vehicles in pandemic times?

10/5/2020

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Covid-19 Best Practices

8/5/2020

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Show, don't tell. In Covid-19 context means video is a more effective way to assure customers they will be safe and protected when returning to the car dealer premises. This is a good example from Peugeot.

#covid19 #cardealer #automotive #worldshopper #innovation #aftermarket #autoretail #digitalization
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Discover 10 strategies for car dealers to win the Covid-19 challenge!

24/4/2020

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O futuro começa a ganhar forma!

17/4/2020

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Para sexta-feira (18/04) não há alterações. A ACAP prevê que na segunda fase do estado de emergência, as vendas à distância continuarão a ser a única opção para comercialização de veículos e as oficinas poderão manter-se em funcionamento. Para além do Plano de Apoio ao setor automóvel apresentado ontem, a ACAP pretende uma reabertura do setor a partir de 2 de maio e prepara-se para apresentar um Protocolo Sanitário para que os profissionais saibam quais são os procedimentos a adotar na fase de recuperação. Entrevista com Hélder Pedro, Secretário-Geral da ACAP.

Ricardo Oliveira
World Shopper Conference 2020

#automovel #concessionarios #oem

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Good news from Chinese after sales!

16/4/2020

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"Most repairs were not lost, they were postponed."
"We expect lots of work in the next weeks!"

Take a look at the interview of
Carlos López from Launch Iberica, conducted by Raúl González Martín from World Shopper España.

Launch Iberica represents workshop equipment and is in close contact with the Chinese market.

Ricardo Oliveira
World Shopper Conference 2020

#dealers #cardealer #carretail # oem # aftermarket #digitalization #innovation #worldshopper #irestoacasa #covid19 #coronavirus
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Kia VIBE

15/4/2020

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An OEM website where Customers can choose their next car, view it in live streaming, schedule a test-drive at their doorstep, close the deal and have it home delivered, is not common.

​Within KIA Motors is even a premiere from Kia Portugal! KIA Vibe is now live and comes at the right moment, when car sales in Portugal must be done remotely.

​https://kiavibe.pt/

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How to reinforce relations with Customers during quarantine?

7/4/2020

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It's not time to hard sell, it's time to inform, to entertain and to prepare the future, reinforcing relations with Customers with the magic of the car world.

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Discover how Chinese car retail is recovering and what we can learn from them

27/3/2020

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_ How are sales picking up?
_ What happened when Chinese Dealers turned more to digital channels?
_ Have residual values of used cars been affected?
_ Have dealers been able to come up with new business ideas?

​With
Grace Dai, CEO of Carbay, the leading consulting company in China for automotive retail management and market intelligence. ​

#dealers #cardealer #carretail #oem #aftermarket #digitalization #innovation #worldshopper #irestoacasa #covid19 #coronavirus

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Best strategies regarding used car business

25/3/2020

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_ OEMs
_ Franchised and independent Dealers
_ Leasing companies
_ Rent-a-Car

With
Andrew Shields, Global Business Director from INDICATA.

Link to the whitepaper:
International:
https://lnkd.in/dJSDu-f
Portugal:
https://lnkd.in/dHQGGwt

#dealers #cardealer #carretail #oem #aftermarket #digitalization #innovation #worldshopper #irestoacasa #covid19 #coronavirus
​
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<<Previous
    At World Shopper we are using our social media resources and our worldwide network to share strategies and best practices to face the Covid-19 challenge, with a focus in automotive and mobility.

    We will be in contact with experts in different countries, searching, discussing and sharing new ideas. We will perform Webinars, e-Meetings and several other online events.

    This blog is intended to support people and companies who operate in this sector.

    Please share constructive thoughts and follow our group on: 
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